Score Buddy Features Sheet See a list of features that Scorebuddy offers Read feature reviews by real users and compare features to find out what the competition offers
Save time scoring and reporting Assign courses through an integrated Learning Development platform Increase employee engagement Reduce customer churn Determine root causes Scorebuddy est une solution de surveillance de la qualit permettant de noter les appels e mails et discussions instantan es des services client Scorebuddy est un syst me de notation du personnel d di et autonome h berg dans le cloud et livr sur le
Score Buddy Features Sheet
Score Buddy Features Sheet
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Features agent dashboards scorecard customization goal management collaboration tools reporting and analytics quality management an integrated survey tool with CSAT and NPS and more Key features Embedded AI Automate manual tasks and boost efficiency Conversational Analytics Analyze 100 of interactions to uncover insights Automated Workflows Speed up QA and reduce evaluation times Business Intelligence Make data accessible and cut reporting time Integrated Coaching Engage agents with data backed
Call centers BPO fournisseurs d assurance entreprises fortement r glement es finances grand public agences gouvernementales Toutes les institutions qui utilisent des tableurs pour enregistrer r viser et g n rer des rapports sur les scores de qualit We help your organization save time increase productivity and accelerate growth With the help of Capterra learn about Scorebuddy features pricing plans popular comparisons to other Quality Management products and more
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Features agent dashboards scorecard customization goal management collaboration tools reporting and analytics quality management an integrated survey tool with CSAT and NPS and more What are the main features of Scorebuddy Advanced Scoring Capabilities Scorebuddy empowers call centres with a robust scoring system to monitor and improve agent performance Tailored for effectiveness it allows the creation of custom scorecards that adapt to specific needs Customisable scorecards
Automate QA to increase coverage and reduce cost to score Expand your QA program without new hires Use AI powered auto scoring to reduce repetitive evaluations AI Assist to reduce human evaluation times and automated workflows to Score Buddy is much more user friendly and is especially perfect for visual oriented professionals Information is presented on graphs and in colors making data easy to understand It allows you to track progress work toward incentives and set team goals The scoring system is well organized allowing comments and attachments Our previous
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See a list of features that Scorebuddy offers Read feature reviews by real users and compare features to find out what the competition offers
https://www.getapp.com/customer-management-software/a/scorebu…
Save time scoring and reporting Assign courses through an integrated Learning Development platform Increase employee engagement Reduce customer churn Determine root causes
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Scorebuddy score buddy Twitter
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Score Buddy Features Sheet - Key features Embedded AI Automate manual tasks and boost efficiency Conversational Analytics Analyze 100 of interactions to uncover insights Automated Workflows Speed up QA and reduce evaluation times Business Intelligence Make data accessible and cut reporting time Integrated Coaching Engage agents with data backed
